The qualified candidate will provide ongoing remote Installation and maintenance support for NEC Managed Service customers. The successful candidate will be involved in remote troubleshooting and supporting of complex Cisco Networking and Security solutions involving Cisco Routers, Switches, Cisco ASA / pix firewalls, Cisco IPS Solution, Cisco ACS, Cisco Wireless Solution and Content Smart Switch. The candidate needs to have strong customer support, communication and technical skills and needs t...