Catering Director/Director of Catering

Catering Director/Director of Catering

Catering Director/Director of Catering


Published: 11/30/2011




Job Type: Catering
Centerplate is one of North America's largest providers of quality food and beverage, catering, merchandise and facility management services for many of America's best-known sports, convention and entertainment venues. As our singular goal is to be #1 in Event Hospitality, all of our managers, chefs and employees are “Hospitality Ambassadors.”
”Craveable Experiences. Raveable Results.” ™
We are seeking a Catering Director/Director of Catering for the Dallas Convention Center in Dallas, Texas. The Dallas Convention Center has more than 1,500,000 square feet. And it offers a staggering 726,726 square feet of prime, contiguous exhibit space along with a 203,000-square-foot column-free exhibit hall, the largest in the U.S. Plus, the Dallas Convention Center offers even more great features, such as a 9,816-seat arena, a theater with a 1,750-person capacity and 96 meeting rooms.
PRINCIPAL FUNCTION:
This position is accountable for managing all aspects of the Catering Sales Department from origination to execution, including the delegation of responsibilities, working on a consistent basis with sales personnel to generate new business and maintain contact with present accounts, also responsible for handling customer complaints and rectifying problem situations.
This is a highly visible and essential position representing Centerplate and our client the Dallas Convention Center. Position regularly interacts with Dallas Convention Visitors Bureau, contractors and meeting/event planners scheduling catered functions and concession services for all events.
ESSENTIAL RESPONSIBILITIES:

* Direct, train and work with catering sales staff to solicit, sell and book catering functions for clients visiting the Dallas Convention Center.
* Communicate and work closely with Convention Visitors Bureau representatives as needed to gain advance information about new and returning client’s event plans.
* Interact daily with Convention Center Sales department and Event Coordinators as needed with site visits, sales proposals and coordination of upcoming events.
* Solicit new and existing accounts to meet/exceed revenue goals.
* Recruit, direct, manage, train and counsel Catering Sales staff.
* Actively participate in catering sales presentations, tastings, property tours and client meetings
* Participate in daily/weekly business review, sales and management meetings
* Professionally represent Centerplate and Dallas Convention Center in all meetings with clients, suppliers and Dallas Convention Visitors Bureau staff.
* Represent Centerplate at hospitality industry meetings, social events and tradeshows as required by General Manager.
* Assist General Manager and Chef in planning menus as requested, aid in the creation of specialty menus, themed functions and tastings.
* Conform to all the regulations of the Dallas Health Department and Texas Alcoholic Beverage Commission
* Establish and maintain accurate filing and posting systems for past, tentative and upcoming clients with event notes and history.
* Disseminate information to all department heads distributing detailed function sheets/BEO’s for all events following Centerplate procedures and time lines.
* Handle customer complaints regarding catered functions and take action as appropriate.
* Prepare contracts to include all specified details concerning catered events
* Perform other related duties, tasks and responsibilities as required by General Manager.
QUALIFICATIONS/SKILLS:
Required:
* Outstanding communication, public relations and customer service skills
* Strong organizational and leadership skills
* College degree in restaurant/hotel field or equivalent experience.
* Must be able to speak, read, write and understand the primary language(s) of the work location and the guests who typically visit the work location.
* Minimum of 5 years experience in the catering sales field, with at least 2 experience years in a supervisory capacity.
* Must possess a general knowledge of the food and beverage/hospitality industry understanding food costs, procedures, controls, and administration.
OTHER REQUIREMENTS:
Requires occasional lifting of up to 40 pounds in weight, 10 pounds frequently. Hours may be extended or irregular to include nights, weekends and holidays.
Go towww.hcareers.comto apply
**Please include salary requirements when applying.** Thank you for expressing interest in employment with Centerplate.
While only those candidates considered for this position will be contacted, your resume will remain on file for 90 days.
Centerplate is an Equal Opportunity Employer.
Location Information



Property Name: Dallas Convention Center



City: Dallas



State: Texas



Country: United States

Application Info:


Go towww.hcareers.comto apply
**Please include salary requirements when applying.** Thank you for expressing interest in employment with Centerplate.
While only those candidates considered for this position will be contacted, your resume will remain on file for 90 days.
Centerplate is an Equal Opportunity Employer.